Customer Service Agent (French Speaker Needed)
platforms will be helpful. (ie: Sprinklr, Genesys) Working knowledge of CRM systems such as Salesforce will be helpful...
platforms will be helpful. (ie: Sprinklr, Genesys) Working knowledge of CRM systems such as Salesforce will be helpful...
, or conversational application development. CTI & Omnichannel Technologies Familiarity with platforms such as Genesys, NICE...
platforms will be helpful. (ie: Sprinklr, Genesys) Working knowledge of CRM systems such as Salesforce will be helpful...
Solidbackground in API design, integration patterns, and system integration Experiencewith Salesforce integrations (Genesys Cloud...
with Salesforce (CTI or Genesys knowledge is a plus). Advanced activity reporting skills using PowerBI and Excel. Spanish energy...
with Salesforce integrations (Genesys Cloud is a plus) ● Agile mindset, strong problem-solving skills, and ability to work...
suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading...
: Dynamics CRM Customer Service Unified Service Desk Desirable: Genesys CTI Integration Experience analyzing, designing...
such as Zendesk, ServiceNow, Intercom, Genesys, NICE, and Talkdesk. You will own these connectors from ideation through launch..., ServiceNow, Intercom, Genesys, NICE, and Talkdesk to understand their workflows and translate these into connector opportunities...
/CCaaS platforms (e.g., Genesys Cloud, Cisco, Avaya, etc.). ITIL Certifications in networking or AWS cloud platforms...