Tech Lead AI Conversational Agents
(al menos una): Dialogflow, Azure Bot Framework, Amazon Lex, IBM Watson Assistant, Genesys, LivePerson, Kore.ai, Cognigy (deseable...
(al menos una): Dialogflow, Azure Bot Framework, Amazon Lex, IBM Watson Assistant, Genesys, LivePerson, Kore.ai, Cognigy (deseable...
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create... long-term business transformation strategies, and position Genesys as a strategic partner in our customers' AI and Customer...
or competing platforms (Genesys, Avaya, Nuance/Microsoft, Google CCAI, Amazon Connect). Experience prospecting into large...
technologies: Dynamics CRM Customer Service Unified Service Desk Desirable: Genesys CTI Integration Experience analyzing...
management. Build integrations with enterprise platforms such as Salesforce, Microsoft Dynamics, ServiceNow, Genesys Cloud...
management. Build integrations with enterprise platforms such as Salesforce, Microsoft Dynamics, ServiceNow, Genesys Cloud...
(e.g., chat, messaging, call routing), preferred hands-on experience with Genesys. Understanding of Salesforce lead...
telephony or CPaaS platforms such as Twilio, Amazon Connect, Genesys, or LiveKit Bonus points for experience building customer...
in a fast-paced contact center or BPO environment. Desired Skills: Experience with Genesys Cloud, Genesys WEM, NICE IEX...