Backend Team Lead
and interpersonal. Excellent problem-solving and critical thinking abilities. Attention to detail, especially when handling...
and interpersonal. Excellent problem-solving and critical thinking abilities. Attention to detail, especially when handling...
) for software artifacts Provide L2/L3 maintenance support (8/5 coverage) Assist operators in error handling and debugging Improve...
architecture. API Data Handling: - Hands-on experience integrating REST APIs using Axios or similar libraries. - Experience... working with Django REST Framework backends is a strong plus. - Ability to manage data transformation, error handling...
and thoroughness when handling billing activities. This includes carefully reviewing billing data, identifying discrepancies...
, ensuring smooth handling during both regular and off-hours as part of on-call duties. Maintain transparency and clear...
your problem-solving and client-handling skills (~45 minutes) Team fit with 1 or 2 key people from other teams (sales, …) (~15...
a high standard of professionalism, autonomy, and judgment in handling high-impact cases Your qualifications We embrace... including active listening, empathy, and adaptability - Are experienced in handling complex or escalated customer interactions...
and customer support tools is an advantage. Strong organizational skills and attention to detail in handling customer requests...
communication skills with a professional and clear tone. Excellent problem-solving skills capable of handling customer inquiries...
automotive industry and premium products - Are structured, professional, and discreet in handling sensitive topics like pricing...