customers via phone and email, handling inquiries and resolving issues with ease. Resolve Issues Efficiently: Address customer...
, handling refunds, and booking information Conduct detailed discovery to quickly understand the customers needs...
communicating using various channels (telephone, email) Knowledge of sales techniques (up-/cross-selling, objection handling...
in strong and positive outcomes Being able to excel when handling ambiguity, complexity and working within a fast-paced, entrepreneurial...
information requests on campaign facilities and quote requests. Handling and qualifying incoming complaints, ensuring that the... cases. Handling outbound call campaigns provided the campaigns are given sufficient and adequate advance notice to TDCX...
customer needs. Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager...
customer needs. Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager...
by handling inquiries, solving problems, and ensuring exceptional customer experiences. You'll receive thorough training...
Specialist, you will support customers of leading global brands by handling inquiries, resolving issues, and ensuring...
, error handling, documentation, API clarity). Maintain strong engineering discipline by following DoR/DoD, avoiding...