and distribution of learning materials and resources. Monitor and track employee progress in various development programs... service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20...
anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem..., building a self-service platform, and adopting best practices across all aspects of the role. Responsibilities: Lead...
data quality, and to report out on progress. Work closely with CC BI analysts to ensure accurate KPIs goals. Ensures... impacting call routing or call quality. Support operational activities to drive contact centre KPI’s including service level...