telemetry tools to identify potential licensing violations, engages mid-level customer contacts, supports resolution planning... Strong communication skills tailored to mid-level customer contacts Ability to manage caseloads independently Foundational negotiation...
with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner...
customer-facing experience, with the ability to build trust and manage expectations High level of ownership, accountability...
For our Customer Service team, we are looking for a Tech Support Agent - 2nd Level Support to support our Swiss market... challenging technical problems. Your Responsibilities: Handle technical inquiries and incidents within 2nd Level Support...
selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous...
perseverance and resilience in the pursuit of goals. High level of Spanish and English, all verbally and written communication....
skills. High emotional intelligence and resilience. Fluency in English (C1-C2 level). ✈️ Willingness to travel...
. This role demands a high level of ownership, communication skills, and the ability to balance strategic thinking with hands...
, high-value sales cycles with C-level and technical stakeholders. Work closely with engineering and project teams...
into clear, engaging content. Experience developing and supporting training for IT teams Business-level fluency in English...