Head of Workforce Management - Live Operations (They/She/He)

are underdeveloped. Build real-time management as a core function-RTA coverage (especially on weekends) is limited or missing entirely..., and expertise, rather than region-based ad hoc ownership. Real-Time Operations (RTA) Create a real-time management function...

Lugar: Barcelona | 21/01/2026 01:01:27 AM | Salario: S/. No Especificado | Empresa: Glovo

CC SERVICE SPECIALIST – BANKING OPERATIONS (ZINIA)

and priorities, and efficient management (RTA, multiskill), service levels, adherence to forecast curves, and AHT. Incident... management. End-to-end operational efficiency review. The role will be responsible for managing and continuously improving...

Lugar: Madrid | 23/12/2025 23:12:59 PM | Salario: S/. No Especificado | Empresa: Santander
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