is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation... steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve...
to conduct research and resolve billing and payment discrepancies Issue credit and debit notes to solve discrepancies Monitor...
of detailed release notes, runbooks, and platform architecture diagrams. Manage risks and resolve issues that affect release...
and evaluating the effectiveness of service delivery to meet desired standards. Troubleshooting: Identify and resolve issues...
initial diagnosis to grasp the nature of problems or request reported by users. Resolve simple and known issues. Execute...
and resolve issues Qualifications 2+ years in QA, quality control, or testing with strong problem-solving and critical...
and execute test plans for SIT, UAT, and regression testing. Validate technical impact assessments and resolve defects promptly...
Provet Cloud platform and its services so that you can become a champion to help resolve customer queries and advise...
definitions. Design and implement simulation views and reports (dynamic tables, notepads, trade queries). Analyze and resolve...
and expedite orders through to production release and with the Quality department to resolve and investigate customer quality... complaints, ensuring customer expectations are managed through to resolution. In this role you will identify and resolve order...