and maintain accurate records within our CRM system. Resolve customer issues efficiently and professionally to ensure maximum...
. Address and resolve customer complaints in a professional manner, providing effective solutions. Engage with internal teams...
information. Document customer interactions and ensure accurate data entry in our CRM systems. Identify and resolve customer...
, resolve issues, and provide guidance. Document interactions meticulously to ensure quality assurance and feedback loops...
issues and debugging Investigate and resolve customer-reported issues by reproducing problems and identifying root causes.... Collaborate with engineering teams to escalate and resolve complex technical problems. Assist customers with API integration...
resolution of technical faults. Work closely with all IT groups to resolve incidents / requests and ensure impact to customers... and escalating where necessary. Main Areas of Activity Effectively resolve Workplace Technology Service Incidents and Requests...
information. Document customer interactions and ensure accurate data entry in our CRM systems. Identify and resolve customer...
and positive. Document customer interactions accurately in our CRM system to ensure effective follow-up. Troubleshoot and resolve...
processes. Document customer interactions and maintain accurate records in our management systems. Resolve issues and address...
, and assistance to users to resolve complex queries, and ensure smooth adoption of process and tool capabilities. Technology...