-speaking customers through phone, email, and chat channels. Identify, troubleshoot, and resolve technical issues to ensure...
channels, including phone, email, and chat. Identify, troubleshoot, and resolve technical issues related to software, hardware... support or a customer service role is preferred. Strong analytical and troubleshooting skills to effectively resolve...
all customer interactions clearly and keep accurate records for quality assurance. Collaborate with internal teams to resolve...
management. Handle complex customer issues and resolve complaints effectively while ensuring customer satisfaction. Maintain...
complaints and resolve issues in a professional and empathetic manner to maintain client satisfaction. Maintain comprehensive...
. Assist users with inquiries, account issues, and general platform functionality. Resolve customer complaints efficiently...
and logistics teams to facilitate smooth order fulfillment and resolve any operational issues. Document all customer interactions.... Ability to resolve issues promptly and effectively. Proficiency in customer service software and Microsoft Office...
, and services. Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction. Educate clients...
, and best practices to ensure customer satisfaction. Address and resolve customer complaints in a professional manner, striving...
subscriptions, streaming services, and billing inquiries. Communicate effectively to understand and resolve customer concerns... for service improvement initiatives. Collaborate with other departments to escalate and resolve complex customer issues...