systems to support internal users and resolve CRM-related issues. Strong interpersonal and communication skills...
and precision? We are looking for a Customer Relations Escalation Specialist to manage and resolve complex customer cases... frontline colleagues when appropriate. Your daily tasks will include: Investigate and resolve escalated customer cases...
, and others. ● Manage user accounts, permissions, and licensing within supported platforms. ● Triage, troubleshoot, and resolve application...
of enquiry simultaneously across several platforms and for a different type of clients ● Resolve client issues as they arise...
to resolve issues/problems while Team player with proactive attitude. Result oriented: Focused on achieving accuracy...
communication. Resolve customer inquiries and complaints in a timely and professional manner. Maintain updated knowledge...
, emails, and live chats from Customers. Investigate, advise, and resolve pre-sales and after-sales queries, acting as primary...
, and others. ● Manage user accounts, permissions, and licensing within supported platforms. ● Triage, troubleshoot, and resolve application...
Proactively check in with clients to confirm details and address any concerns Resolve issues efficiently while maintaining...
in both German and English. Resolve customer issues by identifying problems, offering solutions, and ensuring follow-up. Maintain..., technical support, logistics, etc.) to resolve complex issues. Help maintain and update customer support documentation...