and other complex cases. You will be required to deal with enquiries in person, in writing and on the telephone to bereaved families...
and produce business cases for new and replacement equipment. To ensure compliance with statutory requirements and standing... appropriateness of equipment within the sphere of responsibility and produce business cases for new and replacement equipment...
where your insights and initiative are genuinely welcomed. Whether you’re discussing complex cases, sharing best practices, or helping...
are genuinely welcomed. Whether you’re discussing complex cases, sharing best practices, or helping develop our complaints-handling...
- Experience managing high volumes of cases while maintaining quality standards Desirable: - Strong questioning and analytical...
forms and documents required to keep cases moving forward and keep track of financial transactions What you'll bring...
necessary steps to progress cases Preparing letters and documentation, and effectively managing incoming and outgoing...
and accurately. Conduct frequent case reviews to ensure compliance and quality. Close cases with accurate final reserves and ensure.... Escalate VIP, press-sensitive, contentious, or high‑risk cases to management. Deliver Operational Excellence Meet SLA...
and quality. Close cases accurately and gather required information promptly. Collaborate & Lead Within the Team Act as the... with clients on updates and queries. Escalate VIP, contentious, or high‑risk cases as needed. Deliver Operational Excellence...
organisational skills, with the ability to plan, prioritise, and manage multiple cases effectively. Strong influencing...