or compensation decisions within agreed guidelines Create, maintain, and improve SOPs, response templates, and knowledge base... improvement initiatives Essential requirements Experience in a customer service environment (e-commerce, retail, FMCG...
and maximise ‘self-service’ commerce where possible. Using Salesforce CRM, maintain a pipeline of sales opportunities and move... insight-led conversations that educate customers, challenge thinking and influence strategic decisions A positive, results...
and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community... learning data insights, to measure the success of learning initiatives and support business decisions. Visiting stores...
. This role is perfect for someone with hands-on experience in e-commerce personalisation, CDP activation, and omnichannel journey.... You have experience with complex e-commerce journeys and know how to orchestrate personalised experiences across channels without...
best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape.... You will influence strategic decisions, showcase innovation, and guide organisations through meaningful workforce transformation - making...
, merchandising, or a project-based role like management consulting (ideally in retail, FMCG or e-commerce) Strong execution mindset... and priorities Strong analytical skills: confident building business cases, and extracting insights from data to drive decisions...
while making tough decisions when necessary. Governance & Reporting Acumen: Experience in tracking and reporting on delivery...-development mindset. Domain Knowledge (Desirable): Experience in e-commerce, retail, or logistics is highly desirable...
and maximise ‘self-service’ commerce where possible. Using Salesforce CRM, maintain a pipeline of sales opportunities and move... insight-led conversations that educate customers, challenge thinking and influence strategic decisions A positive, results...
As a Digital Commerce Data & Insights Product Owner, you will play a pivotal role in shaping the data strategy... and analytical vision for our digital commerce platforms. You will be responsible for defining, prioritizing, and delivering data...
their accounts while maintaining premium brand positioning. Data & Insights: Analyse sales and performance data to inform decisions... and commercials Strong B2B account management experience, ideally with an e‑commerce element. Excellent communication...