your sales team delivery and maintain a high level of customer service and achieving top CSI scores for your dealership... collaboratively with our Telesales and Retention Team, who support with the enquiry management of your dealership Committed to doing...
and materials and constantly assessing against budget objectives Management of accounts, budgets and costs for the whole department... that adhere to health and safety regulations Enhancing levels of customer service to achieve a high CSI score for the department...
performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting...) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make...
performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting...) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make...
experience in an Automotive Service Advisor or Aftersales Advisor role. ·Experience using Dealer Management Systems (DMS...) such as Kerridge, Pinnacle, or Keyloop is highly preferred. ·A proven track record of hitting targets for CSI (Customer Satisfaction...