, correspondences, and exception paths. Build omnichannel features: Digital Messaging (chat/WhatsApp), Email Bot intents/entities.... CTI integrations/IVR handoff patterns for screen pop and case context. DevOps exposure: Deployment Manager, Git...
● Competent at keeping up to date on CTI (Cyber Threat Intelligence) ● Experience of managing a TIP (Threat Intelligence... Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a digital GP...
, Knowledge, and Digital Messaging. Define non-functional requirements (scale, resiliency) and node strategy: Queue Processors vs... NLP/Email Bot, Digital Messaging intent/sentiment, GenAI-assisted CSR (summarization, knowledge retrieval), and governance...
, with professional presentation of evidence, including digital evidence derived from BT systems, network and host forensics. Thorough... of investigating incidents of cyber and/or cyber-enabled crime, utilising digital evidence. Operational OSINT / SOCMINT and Dark Web...
professionals at various levels within a B2B environment- Certification in coaching methodology (e.g., ICF, CTI, or similar... better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal...
professionals at various levels within a B2B environment- Certification in coaching methodology (e.g., ICF, CTI, or similar... better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal...