, workforce management, customer experience, and performance optimisation—with progression toward senior leadership roles (Senior... centre operations across voice, email, chat, and digital channels Manage team leaders/supervisors and drive performance...
, workforce management, customer experience, and performance optimisation—with progression toward senior leadership roles (Senior... centre operations across voice, email, chat, and digital channels Manage team leaders/supervisors and drive performance...
, workforce management, customer experience, and performance optimisation—with progression toward senior leadership roles (Senior... centre operations across voice, email, chat, and digital channels Manage team leaders/supervisors and drive performance...
, workforce management, customer experience, and performance optimisation—with progression toward senior leadership roles (Senior... centre operations across voice, email, chat, and digital channels Manage team leaders/supervisors and drive performance...
, workforce management, customer experience, and performance optimisation—with progression toward senior leadership roles (Senior... centre operations across voice, email, chat, and digital channels Manage team leaders/supervisors and drive performance...
, workforce management, customer experience, and performance optimisation—with progression toward senior leadership roles (Senior... centre operations across voice, email, chat, and digital channels Manage team leaders/supervisors and drive performance...
measurable outcomes. Collaborate across digital, technology, and marketing functions to unlock the power of data and supporter.... * Strong understanding of analytics methodologies and approaches, including digital analytics. Excellent communication and influencing...
. Support the NRC clinical lead with service development, clinical governance, and workforce initiatives at the NRC. Work... with NRC Clinical lead for NRC to lead on improvements for Digital transformation to improve processes, pathways and data...
council's legal and statutory duties. Your role will involve driving service improvements and innovation, including digital... feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows...
teams. You will champion service improvements, including digital transformation and customer-focused solutions, to enhance... colleagues while managing important casework and contributing to policy development, service improvements and digital...