JOB DESCRIPTION / ROLE PROFILE Job Title: Senior Financial Assessments & Appeals Officer - H Benefits Grade: H7... and effective services through managing a team delivering financial assistance towards the rent, council Tax, and social care cost...
and in pursuit of the Council's statutory duties to the homeless. Responsibilities *?To be senior in rank to Housing Officers... to service users and their representatives. To have specialist knowledge of the Equality Act Care Act, Mental Health Acts...
Experience of working with vulnerable members of the public in a housing, health or social care field within a diverse... required to draft responses, reports / briefings for a wide range of audiences including members and senior officers, stakeholders...
at a senior level to Housing Officers, providing professional legal assessments and managing complex, high-risk cases... knowledge of the Equality Act, Care Act, Mental Health legislation, Children Act, Immigration Acts, Welfare Reform Act, Housing...
by Members of Parliament (MPs), Councillors, senior stakeholders, and other external representatives. The role will initially... organisation's standards for quality and customer care. Manage cases from initial enquiry through to resolution, ensuring...
where the original decision has been completed by one of the Housing Solutions Manager as an officer senior in rank or in cases... efficiently and effectively to a high standard of customer care. To manage and control the use of costly temporary accommodation...
across Westminster Reports to: Senior Community Scheme Manager Working Pattern: Please discuss at Interview About Us At Westminster..., ensuring continuity of care and support. General Duties Provide residents with advice and support to maintain health...
and customer care. *To represent the section and service on internal, corporate and external issues and to deputies for a Senior... Building Control Officer. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company...
level of customer care. To properly record dealings with customers. 5. To record, report and resolve complaints... from customers, and/or referring more complex and contentious matters to the senior officer or manager. 6. To process applications...
Government and Social Care Ombudsman casework, in line with the enhanced regulatory environment and consumer standards. Line... opportunity, provide good quality timely responses, and minimise bureaucracy. Ensure excellent customer care and improve...