Ocean Import Customer Service Coordinator
place calls with customers, assisting them with any problems they may have provided advice on all ETAs, vessel...
place calls with customers, assisting them with any problems they may have provided advice on all ETAs, vessel...
and liaise with customers regarding ETAs and related issues. Provide quotations and proposals in response to customer...
appropriate service delivery. To Act as escalation for controllers in the event that they are unable to communicate ETAs/Delays...
issues ï‚§ Coordinating deliveries, chasing ETAs and PODs ï‚§ Organising Hires and equipment installs ï‚§ Liaising...
issues ï‚§ Coordinating deliveries, chasing ETAs and PODs ï‚§ Organising Hires and equipment installs ï‚§ Liaising...
orders in transit, updating ETAs and ensuring accurate receipt into depots Managing internal and external IEX Direct Sales...
, and updating customers on revised ETAs. Maintaining yearly sales comparison data to support procurement Accurately input...
to receive and manage tasks effectively. Customer Communication: Proactively contact customers with accurate ETAs and notify...
primary point of contact for carriers, drivers, yards, and hubs during assigned shifts - Communicate ETAs, load status...
a Transport system called TOPS for putting down drivers start times and finish times Chasing drivers for etas and making sure...