& RESPONSIBILITIES: Respond to customer enquiries by phone, email, web queries Provide ETAs Work closely with the transport planners...
purchasing & customer care team to provide advice on ETAs for import and export consignments. Maintain working relationships...
for putting down drivers start times and finish times Chasing drivers for etas and making sure they are on time Rerouting...
RAID with clear owners and ETAs. Configure and validate setups: manage documentation (KYC/tax/legal), set client...
of arrival (ETAs). Proactively follow up with contractors to secure outstanding job updates. Manage multiple tasks effectively...
for putting down drivers start times and finish times Chasing drivers for etas and making sure they are on time Rerouting...
with internal departments and external contractors to obtain job progress updates and estimated times of arrival (ETAs...
Issue clear job instructions to engineers Provide clients with ETAs, updates Handle queries professionally Maintain...
team to provide updates on repair times and ETAs Support customer review meetings when required Identify follow-up work...
record driver start and finish times Monitor driver progress, proactively chasing ETAs and ensuring on-time performance... matched to jobs within the system Liaise with customers to provide updates on delays and revised ETAs Maintain accurate...