, you will play a crucial role in guiding a dedicated team of customer service advisors. Your mission? To ensure our frontline...: Oversee staff performance management, training, and development to cultivate a high-performing team. Safety First: Ensure...
Team Leaders to ensure the delivery of this frontline support along a local pathway through effective supervision, guidance... and monitoring of key performance indicators. Building capacity to co-ordinate this activity within the defined pathway will enable...
to join our frontline team and help ensure each enquiry receives the right response, at the right time. In this role, you'll provide high... and other systems. Producing performance data, reports, and supporting audit and quality assurance processes. Contributing...
for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams... experience Experience of achieving Key Performance Indicators (KPIs) Experience in a customer service or front of house role...
Support Manager and Operations Manager to ensure frontline services run efficiently and effectively. You will manage a team... and timely performance data reporting to meet statutory requirements. Contribute to service improvement through data analysis...
, and performance targets. Key Responsibilities Lead and manage a large team of frontline staff, ensuring compliance... a large team of frontline staff. Your role will ensure compliance with Council policies, health and safety standards...
. Your mission? To ensure our frontline services are top-notch and that we uphold our "first-time right" ethos. Here's what you can.... Develop Talent: Oversee staff performance management, training, and development to cultivate a high-performing team...
records, reports and performance data Actively seek and respond to the views of children, young people and families Identify... abuse, mental health, substance misuse) Group-work delivery with parents and carers Knowledge of Children Act legislation...