We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
the pre-to-post sales handover process. Planhat experience is a bonus;experience with another CS platform (Gainsight...
attention to detail. Knowledge of Salesforce, Microsoft Office and ideally Gainsight. Knowledge of procurement systems...
automation and analytics tech – experience with Salesforce, Advanced Excel, Einstein Analytics, Tableau, Gainsight, Outreach, HVS...
, and PowerPoint Experience with SFDC, Gainsight, Jira and other tools Strong verbal and written communication skills...
Maintain accurate account data, success plans, and health metrics in Gainsight/Salesforce Provide clear reporting and insights... Preferred Experience in Professional Services, Architecture, Engineering, or Consulting sectors Familiarity with Gainsight...
. Proficient with analytics tools (e.g., Gainsight, Tableau) for customer health metrics and trend analysis. Comfortable using..., Gainsight, and collaboration platforms (e.g., Slack, Teams). Fluency in English;additional EMEA languages (e.g., German...
AI Orchestration: Oversee the management of AI interfaces (Zendesk and Gainsight), focusing on advanced dialogue flow, sentiment...: Deep familiarity with AI/NLP platforms, LLMs, and digital adoption tools (e.g., Zendesk Ai, Gainsight PX) Design Thinking...
with Gainsight, Salesforce, or similar Customer Success platforms Exposure to managing global clients or leading multi-time zone...