behavior Diagnose platform integration and configuration issues with support CRMs such as Zendesk, Gorgias, and Salesforce..., and administering support platforms such as Zendesk, Gorgias, Jira, or Salesforce Service Cloud, including workflows, routing logic...
using tools such as Unleashed and Gorgias. Maintain clear, timely communication with customers on delivery timelines.... Strong organisation and time management skills. Confident using CRM and inventory systems such as HubSpot, Gorgias and Unleashed...
or Gorgias Confident analysing data and turning insight into practical, commercial actions Collaborative, proactive...
-on experience with customer service platforms such as Gorgias, Zendesk, Salesforce Service Cloud, etc. Strong analytical skills...
. Familiarity with CRM or helpdesk tools such as Gorgias or Zendesk. Experience supporting customers across UK, EU, or US markets...