, Access Control, and Intercom systems Reviewing specifications, design drawings, and scope documents to identify...
, intercom systems, entrance solutions, maintenance, public address systems, data and fibre networks, and control rooms. Key...
gates via phone / intercom system. Act as Duty Officer for incidents during normal working hours. Log...
Accountabilities Service Delivery Deliver multi-channel support via Intercom and Genesys for high-value customers...
working within ticketing and live chat systems (e.g. Jira, Intercom, Zendesk etc) Experience using DataDog or similar logging...
Accountabilities Service Delivery Deliver multi-channel support via Intercom and Genesys for high-value customers...
, and automation — including Zendesk and Intercom Fin — while managing one Senior Customer Service Specialist. You aren’t just managing..., views, SLAs, reporting) and Intercom Fin. Own the ongoing success of Fin including containment/deflection performance...
and conventional fire alarm systems Familiarity with Paxton, PAC, Videx, Janus, Hikvision, Dahua or similar access/intercom systems...
-growing SaaS companies in the world (think Intercom, Verkada, Anthropic) to define, scale, and continuously expand their Clay...
of audiences. Bonus Points Deep knowledge of support ops tooling, including Intercom, Linear and Rootly. Data analysis...