Service Desk L3 - Senior Desktop Support Analyst
mobile device management. Proficiency with ITSM tools (e.g., ServiceNow, Ivanti) and a strong grasp of ITIL processes...
mobile device management. Proficiency with ITSM tools (e.g., ServiceNow, Ivanti) and a strong grasp of ITIL processes...
, specifically on a helpdesk. If you have experience of Ivanti, Service Now or ITSM tools, that would be an advantage, however... Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools We are proud to be an equal opportunity...
. Monitoring & Security Tools: Hands-on experience with tools like ServiceNow, Ivanti, Splunk, Darktrace, LogRhythm, Halo...
Endpoint Manager / Intune Knowledge of Ivanti Configuration Manager Have experience of working in a ITIL framework... of Ivanti Environment Manager and Application Control Able to organise effective problem and change management Knowledge...
and take ownership Experience of using a Service Management Tool Excellent knowledge of MS Excel Desirable Experience using Ivanti...
and solid experience with Infrastructure as code (IaC) tooling Terraform and Ansible Additional experience of: Ivanti, Trellix...
, micro-segmentation, and host security. Hands on experience with the following security products Trellix, Ivanti...
, Ivanti UEM) Act as the technical point of contact for key public sector, healthcare, and enterprise accounts Support...
of: Ivanti LANDesk, Qualys, Splunk Windows Server/Desktop, RHEL/OEL Linux PowerShell and Python scripting Proven experience...