job requests, via the Ivanti portal throughout Gilmourhill, and Garscube campuses and beyond. Contributing to assessing risk...
in supporting Windows 11, Microsoft 365 and Exchange Online. Experience using a ticket management system (we use Ivanti Neurons...
in supporting Windows 11, Microsoft 365 and Exchange Online. Experience using a ticket management system (we use Ivanti Neurons...
, Ivanti UEM) Act as the technical point of contact for key public sector, healthcare, and enterprise accounts Support...
and take ownership Experience of using a Service Management Tool Excellent knowledge of MS Excel Desirable Experience using Ivanti...
and take ownership Experience of using a Service Management Tool Excellent knowledge of MS Excel Desirable Experience using Ivanti...
Team Lead, 1st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools, Team Leader, 1st Level Team...
(ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). Person specification...
with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management...
knowledge of working with a Service Desk tool Ivanti Neurons and the ITIL processes Excellent Time-Management Skills with the...