supporting both Windows and Mac users. Familiarity with tools such as Microsoft 365, Intune, Okta, Zoom, Jamf, Jira...). Knowledge of identity management tools (e.g. Okta or similar IDPs). Familiarity with mobile device management via Jamf, Intune...
, Jamf, Microsoft Intune, Fortinet, SentinelOne, Google Workspace or Microsoft 365. We are looking for someone who...
(Intune, Jamf). Confident running the show when it comes to AV setups, boardrooms, and video conferencing (Teams, Zoom...
logs for those devices issued. Ensuring student profiles are set up on mobile device management system (JAMF) Setting up...
. Ensuring student profiles are set up on mobile device management system (JAMF) Setting up and maintaining course profiles...
A+ and/or Network+ ITIL Foundation AVIXA CTS (for AV specialization track) JAMF, Apple Certified Support Professional (ACSP... with ITSM/ticketing platforms (e.g., ServiceNow, Jira) Ability to image and deploy devices using tools like SCCM, JAMF, or MDT...
Jamf Administration Active Directory Administration Must be able to work a flexible schedule, including overtime...
ServiceNow Any previous support experience with Macs and JAMF would be highly beneficial Previous use of ServiceNow...
(Laptop / Tablet / Desktop / Thin Clients) Microsoft 365 Device Management (InTune, Jamf) Antivirus Active Directory...
endpoints Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) Mobile device management tools (Intune, Jamf) ITSM platforms...