IT Service Desk Analyst - 1st line Support
including Jamf Knowledge of MacOS, Windows 11 and 365 Hardware support including Mac devices About Us People-Powered...
including Jamf Knowledge of MacOS, Windows 11 and 365 Hardware support including Mac devices About Us People-Powered...
), Microsoft MDM Software (Intune, Addigy, Jamf, Apple Business Manager), Encryption (Bitlocker & FileVault), 2 factor...
Design, implement, and continuously optimise enterprise endpoint management platforms, including Microsoft Intune, Jamf... enterprise-scale endpoint management across Windows and macOS (1,000+ endpoints). Deep hands-on knowledge of Intune, Jamf...
) Maintain a world-class cloud-first IT environment using Jamf, Intune, Okta, Google Workspace, Meraki, Slack, and Zoom... managing IT in a cloud-first, SaaS-heavy environment with expert knowledge of Jamf, Intune, Okta, and Google Workspace Hands...
and integrations including SCCM, JAMF, SAAS portals. · Intermediate knowledge software asset, contractual and license data attributes...
lifecycle of the corporate iPhone and iPad estate using MDM tools (e.g., Intune or Jamf). Escalate complex issues to Senior...
, and site systems Support AV and collaboration technology Support Jamf and Microsoft Intune aligned to global standards... (VMware / hypervisors). Working knowledge of enterprise networking (LAN, WAN, Wi-Fi). Hands-on experience with Jamf...
(e.g., Jamf, Intune, or Google Admin). A patient, customer-focused approach when supporting non-technical staff...
policies, and troubleshooting using Intune, with additional macOS support via Jamf or Iru. Perform hands-on network...
(e.g., Jamf, Intune, or Google Admin). A patient, customer-focused approach when supporting non-technical staff...