Customer Success Manager
by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript...
by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript...
and customer journey. Lead all CRM and email activity via Klaviyo - flows, segmentation, testing, retention. Develop loyalty/VIP...). Hands-on Klaviyo experience across campaigns and automated flows. Confident managing agencies across paid channels...
platforms (primarily Klaviyo) across multiple accounts including flows, campaigns and lists Designing and executing A/B testing... in email marketing, CRM or lifecycle marketing Strong experience with ESP platforms such as Klaviyo Experience working with eCommerce...
and implement CRO improvements. Troubleshoot any on-site issues and coordinate fixes. CRM & Email Marketing Own all Klaviyo... Shopify end-to-end (Shopify Plus exposure helpful). Hands-on Klaviyo experience - must be able to build and deploy campaigns...
Comfortable working across both creative and analytical tasks Experience with CRM platforms (e.g. Klaviyo) is highly desirable...
email campaigns (e.g. Klaviyo or similar) Understanding of customer segmentation, lifecycle, or retention marketing Analytical...
, HubSpot, Klaviyo, etc.) Basic SEO and analytics Canva or other basic design tools Experience supporting product launches...
Strong experience with ESP platforms such as Klaviyo Proven experience developing retention strategies for eCommerce or DTC brands...
such as Customer.io, Braze, or Klaviyo, including campaign setup, QA, and automation logic. Strong analytical mindset and ability...
in Klaviyo Updating homepage banners and imagery on Shopify Adding lifestyle imagery to product listings Supporting..., Mailchimp, Klaviyo or Shopify would be beneficial but not essential. Working environment This is a full-time with the...