and develop knowledge of pension schemes People Provide support to the administration team Support team members during busy... brand Communicate with members via email Make outbound calls when required Financial Hit individual (KPI of 50 calls...
, journeys and process maps into measurable KPIs, SLAs and OLAs. Define and document KPI and SLA measures, including: scope..., calculation logic, data sources, thresholds and ownership. Configure and maintain SLA and KPI tracking in ServiceNow (for example...
to hold a key Leadership position in a successful and growing business - developing our people and delivering..., you will be an analytical thinker who is comfortable working with data, competent in interpreting underwriting and insurance KPI's. As a leader...
reporting Work with BI teams to map tables and scope SQL needs Publish reports securely and ensure the right people see the... knowledge and previous experience with SQL Ability to build impactful dashboards that are meaningful for KPI reporting Nice...
to automate as much as possible Developing/maintaining KPI’s for a team of approximately 10 individuals Liaising... to colleagues and customers Excellent people management and interpersonal skills The ability to work to tight deadlines and cope...
and presenting KPI’s and budgets at a detailed level. Comfortable in a customer facing environment, delivering service enhancements... to design sustainable solutions. Experienced in managing performance and KPI’s at a detailed level. What's in it...
and financial compliance Record the commercial KPI data at project level and minimize any potential negative effect... connect global companies with the right people to bring engineering projects to life. Supporting contracting companies...
duties include: Managing services to full KPI and compliance standards, ensuring they are always audit-ready Leading... implementations and embedding innovation to support people with complex needs Ensuring best practice is shared across services...
heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers... & hard services contracts, to provide KPI and SLA's Provide day to day hard & soft services contract management (cleaning...
We're the Moonpig Group - home to Moonpig, Greetz, Red Letter Days and Buyagift - and we're on a mission to make people..., we help people stay close, no matter the miles. We're proud to be leading the online gifting revolution, with brilliant...