and minimise downtime in line with Service Level Agreements including out-of-hours. Monitoring system performance, availability..., and capacity, performing infrastructure and code optimisation to ensure efficiency and reliability. Providing 3rd line support...
-fix support to resolve system issues and minimise downtime in line with Service Level Agreements including out-of-hours... and reliability. Providing 3rd line support for the Azure customer identity and integration services and address escalated issues...
, while supporting live and non-production platforms. The role includes 3rd-line support, break-fix and out-of-hours cover on a shift... break-fix support to resolve system issues and minimise downtime in line with Service Level Agreements including out...