11, Mac OSX and Chrome OS Applications: GSuite, Atlassian products (Jira), Slack User/Device management tools... within end user support. A good foundation in end user support tools. Excellent customer service skills. Experience...
. You’ll provide front-line user support for internal tools and technologies. Beyond the day-to-day, you will contribute... our tools and technologies, process improvements, and documentation efforts that help support our staff...
Collaborate with others to develop and manage initiatives, processes, tools, policies and playbooks related to workplace... with Mac computer and GSuite Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds Ability to travel...
Directory, license servers, and specialised tools like Amulet and HP Anywhere To be successful, you will need: Experience..., Nexis, Protools, and Adobe Creative Suite Proficiency in Linux, Windows, and Mac systems and network management Clear...
, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating.../Mac/Linux, mobile devices, AV technologies, and enterprise software such as Microsoft Office, G-Suite, or Box....
Troubleshooting and debugging experience across multiple platforms (Mac, Windows, iOS, and Android) Consultative communication skills... and ambiguity While not required, it's an added plus if you also have: Experience working with design tools like Figma, Adobe...
' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working... Collaborate with other support groups across global locations to help troubleshoot client issues Utilize tools for building...
with directory services, SSO, SCIM, MDM, and deployment management tools. Collaborate with security professionals to customize..., Slack, Zoom). Familiarity with human risk management and security awareness tools. Proficiency in API integration...
our internal ticketing system, in person, phone, email, and remote access tools. Diagnose and resolve hardware, software, network.... Excellent knowledge of Windows and Mac operating systems. Proficiency in Microsoft Office Suite and other common business...
to technical elements of common Operating Systems (Windows, Linux, Mac OS), Networking (Firewalls, Proxies, NetFlow), Cloud... using security tools including Defender for Cloud, GuardDuty, CloudTrail, or CloudWatch. System administration on Unix...