and have the ability to work in front of the customers, utilizing remote tools, and through email. · ITIL Certification. It... would be great if you also had: · Microsoft Certified Help Desk Support Technician · Apple Certified Mac Technician · CompTIA A+...
Take on the role of “Subject matter Expert”, for a suite of infrastructure related tools and desktop applications... troubleshooting Windows / Mac/ BYOD hardware and software issues Experience with ITIL concepts and best practices...
ability to work in front of the customers, utilizing remote tools, and through email. · ITIL Certification. It would be great... if you also had: · Microsoft Certified Help Desk Support Technician · Apple Certified Mac Technician · CompTIA A+...
Strong Microsoft Operating System installation (Win11/MAC) and troubleshooting skills Strong Experience in Providing Hands & feet..., and networking concepts Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds Good knowledge of MAC...
listed with a sound knowledge of service management o Citrix, NetScaler, AppSense, Virtualization, VMWare & Citrix Tools.... o SCCM, (Windows 10, MAC & Linux) desktops, Modern Management, InTune o MS Teams, Skype, O365, SharePoint, OneDrive...
accordance with the agreed standard configuration to authorized users. · Experience in Apple products: Mac OS X, Iphones, Ipads... and tools. · Capable of conducting tests of the hardware and/or software affected using supplier test procedures...
configuration to authorized users. · Experience in Apple products: Mac OS X. · Experience in Microsoft Windows 7, Windows 10... hardware and/or software using supplied installation instructions and tools. · Capable of conducting tests of the hardware...
' including, Windows 7,8 & 10. · Knowledge of Windows Imaging/OS deployment using tools like WDS/MDT/SCCM/AutoPilot... Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. · Proven experience with Windows/Mac OS...
/OS deployment using tools like WDS/MDT/SCCM/AutoPilot. Knowledge of Azure, especially intune and AAD. Experience... with Windows/Mac OS environments. Good understanding of computer systems, mobile devices and other tech products...
ITSM ticketing tools such as Service Now, Remedy, Client Service Manager, or client Service. · As onsite 'Smart Hands... · Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers · Basic knowledge to support Mac and iOS devices...