Principal Digital Experience Engineer
policies, and BYOD enablement strategies. Experience with DEX/experience monitoring platforms (Nexthink, Lakeside, ControlUp...
policies, and BYOD enablement strategies. Experience with DEX/experience monitoring platforms (Nexthink, Lakeside, ControlUp...
. Apply ITIL best practices in day‑to‑day operations and processes. Desirable Skills & Experience Experience with Nexthink...
and documentation Jira Service Management JSM Familiarity with Nexthink or similar proactive monitoring tools Experience with hardware...
with third party tools such as Nerdio Manager for Enterprise, Nexthink and Patch-my-PC. Working knowledge of other virtual...
., ServiceNow, Nexthink) to reduce manual interventions and improve employee experience. Ability to design agent workflows... Technology & ITSM Exposure to platforms like ServiceNow, Nexthink and workplace automation use cases. Familiarity with digital...
solutions, and more. Nexthink experience is a plus. Documentation Skills: Your ability to create and review workplace knowledge...