closely with the Configuration Owner, the post holder ensures that all customer contact systems, including voice, live chat..., and SLA performance. Act as the first line of support for NICE CXone system incidents, troubleshooting faults...
and extending existing systems, building new features, improving observability, and taking part in support duty... environment. Responsibilities: Maintain and evolve backend services (Spring Boot, Netty) in real production systems. Ensure...
closely with the Configuration Owner, the post holder ensures that all customer contact systems, including voice, live chat..., and SLA performance. Act as the first line of support for NICE CXone system incidents, troubleshooting faults...
systems are in place to support user and carer-centred involvement in the planning and provision of care. Ensure that staff... NICE guidance. Job description Job responsibilities Ensure that all clinical practice is developed using up...
, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice.../procedures and codes of conduct. Involve patients in decisions about prescribed medicines and supporting adherence as per NICE...
management systems: SystmOne. Effective time management (Planning & Organising). Ability to work as a team member... (NICE guidelines). Understands the importance of evidence-based practice. Broad knowledge of clinical governance...
implementation of NICE and Health Technology Wales guidance, patient safety solutions, and mortality review processes. Analyse... and interpret complex data from national audits and internal systems, producing reports, dashboards, and presentations for senior...
-on technical role for someone who thrives on solving complex distributed systems problems and delivering high-quality, efficient... to expand the functionality of our data export systems for external partners. This includes pulling data from BigQuery, creating...
for frontend activities within the division. Define, design, and implement frontend architecture for complex systems. Lead hands... networks). Nice to Have Exposure to CI/CD pipelines and DevOps processes for frontend (GitLab CI, Jenkins, Docker...
tuning, and scalability. Nice-to-Have Experience with Next.js or other SSR frameworks. Knowledge of Azure DevOps..., Docker, and Kubernetes. Familiarity with microservices architecture and event-driven systems....