(GBR-London) Senior Customer Insight Researcher
of using Qualtrics (or similar leading platforms) to design, set up and launch surveys. â— Experience of performing 'desk...
of using Qualtrics (or similar leading platforms) to design, set up and launch surveys. â— Experience of performing 'desk...
in using user research tools and software (e.g., Qualtrics, Miro, Figma). Experience working in an Agile environment...
(Customer Experience) insight programme, using the Qualtrics platform to measure customer experiences across key touchpoints... with CX measurement platforms (e.g., Qualtrics or Medallia). - Ability to create clear, compelling visualizations...
using Qualtrics to gather actionable insights on customer satisfaction and product usage. You ensure survey design aligns.... Technical Skills: You are proficient in Qualtrics for survey programming and management. You have experience building...
Purpose Leveraging your previous experience in CX experience management platforms such as Medallia and Qualtrics, you’ll... Experience management platforms such as Medallia, Qualtrics Influencing at all levels in a matrix organisation End to end...
of feedback on key business outcomes and ROI. Utilize CX platforms (e.g., Qualtrics XM, Medallia) to optimise dashboards... are delivered on time and meet strategic goals. Strong working knowledge of Qualtrics XM, Qualtrics XM Discover, and CRM platforms...
in a fast-paced environment Experience with survey design and survey software a plus (CX/XM, Voice of the Customer, Qualtrics...