and the Caribbean. An excellent opportunity has arisen for an experienced Nights GuestServices Agent at our Holiday... class service and a quality employee experience. The moment a guest steps into one of our hotels, they walk...
! Portico have been selected to create a bespoke, innovative, and memorable guest experience for all within this multi-tenanted... will be guest interaction. Dealing with a variety of guests and requests, you will need to read the person in front of you and adapt...
and private functions. This role is ideal for a detail-driven, guest-focused professional who thrives on coordination... and thoughtful upselling of services Act as a key liaison between clients, the events team and operational departments Maintain...
. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality... service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching...
personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest... a good rapport with the ship's Senior Officers and the corporate office. Completion of two contracts as CDP 2 Pastry...
you will arrange for all daily services to be coordinated around their itineraries and ensure that their every wish is actioned... exceeding their expectations, creating a moment of delight and surprise. Building a strong, emotional, and genuine rapport...
and have a huge passion for service excellence. Knowledge of VMS (visitor management systems) and guestservices technology... to innovate and add value to our services. The Account Manager will meticulously watch over all service areas, spotting...
quality, efficient, individualized and technically excellent butler services in guest suites in accordance with Company... and any information pertinent to the guestservices. Ensures that the Silversea product and service standards and procedures are in place...
are maintained. Driving the GuestServices offering. Accountable for driving customer experience and becoming first point... and always looks to exceed guest expectation. You will be IT literate and have excellent communication skills both written and verbal...
to potential clients. You'll use your excellent communication and negotiation skills to generate revenue by selling our services... proposition clearly and confidently to potential clients. we're looking for someone who can build rapport with clients and develop...