& room occupancy Inform guests of the services and accommodation rates in the hotel, make reservations for guests according... & other departments Also work as a Duty Manager in the absence of the General Manager Build good relationship and rapport with guests...
. As our GuestServices Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate... and the Caribbean. An excellent opportunity has arisen for an Guest Service Agent at our Citi Hotel London Luton in LU1 2PA...
: Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services Employee Assistance and Welfare... Service or Meetings & Events. Prepare and serve drinks to our high standards, whilst taking into consideration each guest...
that is always looking to exceed guest expectation. You will be a strong communicator with the ability to communicate at all levels and build rapport... recording calls and visits and ensuring messages are passed to the correct people in a timely manner. Driving the GuestServices...
rapport, and reading each guest’s desired level of interaction Quick thinking, resourceful and able to solve problems... Delivering on all standards, policies and procedures to create memorable luxury guest experiences Your key responsibilities...
guest satisfaction;To supervise and guide our Heads of Departments to ensure the smooth delivery of services daily.... The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience...
energy to work with you every day Build a great rapport with the team members around you Why come join us? We look..., along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care†training and Wellness...
email and telephone in a friendly and professional manner Manage any follow up actions and guest requests for reservations across the... accurately in the Resort systems Convert enquiries into sales and pro-actively offer the hotel services and facilities to guests...
, champagnes and other beverages Checking satisfaction and handling additional requests and feedback Capturing guest preferences... and Spirits Passion for service excellence Excellent communication and interpersonal skills Ability to quickly build rapport...
arrival, and providing a smooth check in. They will also take care of guest needs during their stay, solving any issues... to build rapport with different people, showing their passion for exceptional customer service. The successful candidate...