systems, including Door Entry, CCTV, Access Control, and Intruder Alarms. Full training will be provided, but a foundation... to date with latest technology releases and product developments Deliver exceptional customer service and problem resolution...
is working as part of a Devon wide team to deliver the implementation of Epic across Torbay and South Devon NHS Foundation Trust... is being advertised by Torbay and South Devon NHS Foundation Trust however applications from staff employed by Royal Devon...
and implementing service standards and procedures Monitor and analyse service metrics such as response time, resolution rate, customer..., RPA and ITSM integration. Process ownership and improvement. Desirable: * ITIL Foundation V3 certification...
To advance ticket resolution with other departments as necessary Provide assistance to the Sales and Delivery teams... Willingness to work away / stay overnight from home Nice to haves ITIL Foundation v4 (or above) certification Exposure...
of accuracy whilst issues are mitigated and/ or escalated to the Integrated Projects Leader for successful resolution Oversee... true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach...
Resolution: Managing application performance and resolving issues to ensure seamless business operations. Automation... but not essential. ITIL, Prince2 Foundation, or Six Sigma qualifications are desirable. A full UK driving license is preferred...
in a timely manner. 4. Support the service and Financial services team with resolution of coding of invoices where appropriate... About us Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population...
on actual costs versus estimate and identifying underlying reasons for any variance and resolution. Contract Management: Ensuring... by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through...
(NPS) targets and reduce complaints focusing on first contact resolution Resolve in a timely manner any complaints... responsive high standards of property management and maintenance, working with Customer Services to ensure timely resolution...
and to resolve or enable resolution in a timely manner. Service Level. Escalates issues as necessary to deliver required service... Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI...