Experience using a ticket management system (ServiceNow is highly desirable) Ability to take ownership of your work, delivering...
Responsibilities: To triage HR cases coming in via Ask HR (ServiceNow), ensuring tickets are classified and routed to the right HR... team for support. Supporting employee's and manager's via a number of channels such as but not limited to ServiceNow...
, SuccessFactors, ServiceNow, C4S, or equivalent case management systems. Experience of working within a shared service or contact...
. You will also support the implementation of two major systems: Tribepad - a new recruitment and on-boarding platform ServiceNow...
, JIRA, ServiceNow ticketing portal, SQL, opportunity to use JavaScript and HTML where required) Personal skills...
, JIRA, ServiceNow ticketing portal, SQL, opportunity to use JavaScript and HTML where required) Personal skills...