remotely using tools such as AnyDesk, TeamViewer, and SCCM Manage incidents and service requests Log, track, and update...
site and remotely via TeamViewer, telephone and email. Ability to work effectively and efficiently under scrutiny of the... of machine capabilitie and performance. Provide excellent technical service to customers via telephone (TeamViewer...
issues with the aid of available Service Desk tools (e.g. Kaseya, TeamViewer, FAQs) Where necessary escalate calls to the...
junior engineers and contribute to documentation and knowledge sharing. Liaise with IT partners (e.g., DXC, TeamViewer...
using remote assistance tools (e.g., TeamViewer, Kaseya). Uphold ITIL v4 principles in all aspects of incident, request... of remote troubleshooting tools (e.g., TeamViewer, Kaseya). Exposure to scripting tools (PowerShell, Bash) and retail systems...
. Experience with remote support tools and ticketing systems (e.g., TeamViewer, ServiceNow). Familiarity with mobile device...
: SolarWinds, TeamViewer, IRIS/Sage or similar business systems experience. The client is looking to fill this opportunity...
technical support to clients using TeamViewer - Attend onsite service calls when necessary (1st & 2nd line AV support...