interactions every year. With around 500 agents operating daily in Zendesk, and a wider ecosystem powered by Twilio (voice routing... requirements. Collaborate with engineering, operations, and CX teams to ensure alignment across Zendesk, Twilio, Google CCAI...
interactions every year. With around 500 agents operating daily in Zendesk, and a wider ecosystem powered by Twilio (voice routing... requirements. Collaborate with engineering, operations, and CX teams to ensure alignment across Zendesk, Twilio, Google CCAI...
and translations from English into multiple languages. Experience using platforms such as Braze, Twilio or similar to create...