KEY RESPONSIBILITIES Support the Fleet Control Manager and Duty Fleet Controllers in directing, optimizing and coordinating the day-to-day activities of the fleet, focusing on service delivery and enhancing the customers experience P...
JOB SUMMARY The Director of Customer Experience will lead the end-to-end design and delivery of the customer journey, ensuring integrated service across ticketing, piers, lounges, and onboard experience. This role works closely with opera...
Director of Project Delivery Job Summary The Director of Project Delivery is responsible for leading the successful planning, execution, and delivery of key strategic and operational projects across the business. This role ensures that ...
JOB SUMMARY The Senior Revenue Manager is responsible for driving UBTC’s revenue performance through effective pricing, demand forecasting, and commercial analysis. This role ensures that fare structures, schedules, and ticketing strategi...
A brilliant opportunity to join UberBoat by ThamesClippers (UBTC) at a time of significant growth. UBTC was founded... and efficiently utilised to minimise waste and reduce costs. Attend events to showcase Uber Boats by ThamesClippers...
KEY RESPONSIBILITIES To ensure all passengers have purchased the correct ticket type for their journey To maintain a high standard of customer experience at all times To organise and manage the customer queuing system at the requ...
JOB SUMMARY This role works in close collaboration with the Engineering Team to deliver to safe, efficient vessels to our operations team KEY RESPONSIBILITIES Ensure that your teams and you comply with all Health and Safety regulati...
and servicing of all vessels and mechanical systems To ensure that all ThamesClippers vessels mechanical systems are fully... safety checked in line with the company policy and statutory legislation DDDD Ensure all ThamesClippers craft are kept...
OVERVIEW: The Customer Operations Supervisor is dedicated to the smooth running and exceptional presentation of their teams and piers. They provide accountability at local level to boost standards, and enable team member – line manager rel...