It is required to perform a support role for international customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems; researching a...
Responsibilities :- - Adhering to SLAs - ITIL Processes awareness and adhering to - Mentoring / Training Team Members - Handling tickets / requests - Perform root cause analysis - Troubleshooting technical issues - Defining processes...
Assignment Description Answer phone calls from end users and resolve incidents.Register and track all incoming incidents and questions in a Case Management Tool.Close in-call or escalate cases where necessary and follow up on open cases.Tro...
Expected to technically own and lead all Windows support within the production environment, including providing out of hours standby cover, incident, change, problem and request management. The successful candidate needs to be able to work...
Excellent communication and conversation skills (Verbal and Written) Should have an excellent customer handling skill Good in PowerShell Scripting for managing Day-to-day operation tasks Proficient in Veritas Storage solution Proficient...
Expected to technically own and lead all Windows support within the production environment, including providing out of hours standby cover, incident, change, problem and request management. The successful candidate needs to be able to work...
Main Purpose of Job: To ensure the efficient running of Computer Operations, providing technical support in all area of the shift activities. To managing and co-ordinate SSE/SGN's infrastructure by monitoring and analysing the hardware, s...
JOB DESCRIPTION - 10+ years of experience as a Server Administrator for a large, geographically dispersed enterprise - Extensive hands on Experience in administering Microsoft Windows Server infrastructure for Server 2003, 2008 ,20...
Job Title: Skype for Business/ Messaging Consultant Location : Havant, UK Job Type: Contract to Hire (6 months initially) Skype & Teams Subject matter expert with experience of: Tenant Configuration Network Alignment Provisioning & L...
Main Purpose of Job: To ensure the efficient running of Computer Operations, providing technical support in all area of the shift activities. To managing and co-ordinate SSE/SGN's infrastructure by monitoring and analysing the hardware, s...