/Telephony/Web Conferencing platforms such as Outreach, Dialpad, Zoom, GoToMeeting, 8x8, Five9 Technical experience in...
such as 8x8 Virtual Contact Center, Genesys, Ring Central, Five/9, etc. Knowledge of and strict adherence to HIPAA Scheduled...
, CRM, Avaya, 8X8 Contact Center Technologies: IVR (Interactive Voice Response) ACD (Automatic Call Distribution... &EXPERIENCE: Genesys, CRM, Avaya, 8X8 Contact Center Technologies: IVR (Interactive Voice Response) ACD (Automatic Call...
responsible for designing, developing and implementing Contact Center technology systems such as Genesys, Microsoft Dynamics & 8X8... (Genesys, CRM, Avaya, 8X8) Good knowledge of contact center technologies and concepts such as IVR (Interactive Voice Response...