Techno-Functional Leader – CCaaS & Conversational AI
, Cisco, 8x8. WEM, Analytics & Quality: Verint, Calabrio. Solutioning & Scoping: Lead discovery workshops with enterprise...
, Cisco, 8x8. WEM, Analytics & Quality: Verint, Calabrio. Solutioning & Scoping: Lead discovery workshops with enterprise...
Customer success and contact center technologies (e.g., Amazon Connect, Genesys, and 8x8) Ensure smooth integration with ERP...
of dependability and performance excellence. Preferred Experience with 8x8, Microsoft Dynamics 365 (D365), and Gorgias platforms...
network environments in vSphere, Hyper-V, and SANS. 4. Install, manage, and support VoIP phone systems (Mitel, 8x8...
and ability to troubleshoot and/or support telephony systems (MS Teams, ShoreTel, 8x8) Experience with LogicMonitor...
. Strong working knowledge of enterprise telephony and contact center platforms (8x8 Preferred). Solid understanding of VoIP...
Results, 8x8, or SAP). Coordinate with internal partners (e.g., Sales, Operations, Support Teams, other Divisions) to resolve...
with Avaya IP Office and hosted/cloud phone systems (NetSapiens & 8x8 experience a plus) Strong client service and communication... (e.g., SIP School SSCA) NetSapiens or 8x8 platform training Job Benefits Medical Insurance Dental Insurance Vision...
Center Enterprise, Avaya, Five9, 8x8… Advanced knowledge of IP telephony architecture with 3+ years of practical experience...
and CCaaS market landscape, including competitors like Microsoft, Cisco, RingCentral, Amazon, and 8x8 Collaborating...