Customer Service Supervisor
systems, including 8x8 or other enterprise call relay systems for call handling, routing, and system administration...
systems, including 8x8 or other enterprise call relay systems for call handling, routing, and system administration...
Customer Service Team (end-users). Reporting and Analytics: 8x8 Phone system software and NetSuite case management KPI... Oversee 8x8 phone system utilization and associated metrics for both divisions. Ensure consistent, timely order management...
, Freshworks, RingCentral, 8X8 We are seeking customer obsessed individuals with technology support and customer facing expertise...
assessments and communication. The Risk Management Advisor understands the risk process, the 8x8 risk matrix, Categorization...
Experience with 8x8 cloud VOIP systems Microsoft 365 administration knowledge Experience improving or stabilizing struggling... Work with phone-system reporting (8x8) as needed Track team productivity and service level metrics Provide regular...
and licensing for SaaS applications including Google Workspace, Okta, Slack, Zoom, O365, Zendesk, Asana, Adobe, 8x8...
support skills Desired Skills & Experience · Experience with hosted or cloud-based VOIP solutions (e.g., RingCentral, 8x8...