Help Desk Specialist - Tier 2 Role Summary The Tier 2 Help Desk Specialist provides advanced application support...-hours support Develop SOPs and mitigation procedures Qualifications 3+ years of IT help desk or application support...
Configuration & Change Manager Role Summary The Configuration & Change Manager establishes and enforces configuration management processes to control system changes throughout the lifecycle. Key Responsibilities Develop and maintain ...
Risk Manager Role Summary The Risk Manager leads identification, analysis, prioritization, and mitigation of risks, issues, and opportunities across supported systems. Key Responsibilities Develop and maintain the Risk Management Pla...
charters, schedules, WBS, and execution plans Manage operational support activities and task execution Provide weekly... status reports and stakeholder updates Support PMO governance, briefings, and technical decision-making Assess policy...
Maintain architecture roadmaps and transition plans Support design reviews and technical decision forums Qualifications 8...
COOP / Continuity Specialist Role Summary The COOP Specialist ensures mission continuity by developing, maintaining, and testing Continuity of Operations Plans. Key Responsibilities Develop COOP plans aligned with DoD MA requirements...
and process analysis (as-is / to-be) Support test planning and validation activities Qualifications 5+ years of requirements...
and execute unit, integration, regression, and UAT tests Document test results, defects, and remediation actions Support...
Volt is immediately hiring for a Service Technical Support -at Santa Rosa, California 95403-1738. As a Service... Technical Support -, you will: Experience using automated software platforms is a plus. Strong PC (MS Windows/Office) skills...
As a Customer Support Representative, you will assist customers with travel inquiries, bookings, cancellations, and itinerary.... Provide expert travel recommendations and ensure customer satisfaction. Identify trends to improve support processes...