Network Engineer
Continental United States (CONUS) and OCONUS travel as required Position Overview AACInc. is seeking an experienced Senior...
Continental United States (CONUS) and OCONUS travel as required Position Overview AACInc. is seeking an experienced Senior...
Responsible for managing day-to-day operation and direct supervision of all service desk and program personnel. Ensure that contract requirements and contract AQLs/SLAs are met. Interfaces continually with the customer to ensure expectation...
Provide AV/VTC support to include, but not limited to, onsite support, ad-hoc services, video services, video streaming, production, travel, and training as needed. Other ad-hoc services may include, but not limited to, remote support and/o...
Resolves hardware, software, or telecommunications problems that require extensive and detailed analysis to remedy;or problems that require authorization and/or action by IT management to resolve. Requires a high level of expertise of the ...
Provide Tier 2 desktop support (telephone, deskside, remote) to users related to their hardware, network connectivity, operating systems, email, end user and business applications, printers, smart phones/mobile devices, and other standard e...
Conducts interviews with business representatives and other department leaders, with excellent communication skills. Addresses a diverse group of personnel (technical & business representatives). Relays information from the Office Informati...
Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging/c...
(plus Commission Plan) Position Summary AAC is seeking an experienced Sr Director of Growth to lead the company's federal business... strategies that expand AAC's presence in enterprise IT, cybersecurity, cloud, AI-enabled solutions, service management...
Tier 1 Technology Support Services Contractors designated for the IT Service Desk Representative role must possess the technical expertise, communication skills, and customer service orientation necessary to support a dynamic IT service e...
Tier 1 Technology Support Services Contractors designated for the IT Service Desk Representative role must possess the technical expertise, communication skills, and customer service orientation necessary to support a dynamic IT service e...