world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software... Technology Center (ATC) is like no other testing and research lab. We call it an ecosystem that is front ended by our WWT...
Self-Service containment CallCenter Service Level Performance 85/45 Delivery of Business Stakeholder requested project... Able to effectively contribute to and lead small work groups, process team and focus groups Advanced Skill in using...
with expertise in advanced data centertechnologies, infrastructure, and telecommunications systems. The ideal candidate... of this expertise across the spectrum of high-density data center infrastructure. If you’re intrigued by the opportunity to pioneer...
, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams... effective presentation of results. Advanced computer skill proficiency in Excel and PowerPoint is necessary...
), Cisco Unity Connection, Cisco IM & Presence, Cisco Expressway, and Contact Center solutions. Advanced Troubleshooting... understanding of voice protocols (SIP, H.323, MGCP, SCCP), QoS, dial plans, call routing, and numbering plans. Strong experience...
Center solutions. Advanced Troubleshooting: Serve as the top-tier (Level 3) escalation point for complex voice and UC.../UCCE, and Jabber/Webex. Deep understanding of voice protocols (SIP, H.323, MGCP, SCCP), QoS, dial plans, call routing...
by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies... Support requires a high degree of advanced technical, analytical, and managerial competencies to solve complex problems...
technical expertise and mentoring to the team. -This role requires a deep understanding of advanced networking technologies... technologies (Arista and Cisco), combined with expertise in wireless networks (particularly MIST) and advanced automation skills...
advanced contact center automation solutions with Integration knowledge on other CCaaS platforms like Genesys, AWS Connect...). Understanding of contact center architecture, including IVR development, call flows, CRM integration (Salesforce, ServiceNow...
teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients.... This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation...