Job Description Contracts Manager (Federal IT) Department: Corporate Function: Individual Contributor Experience Level: Mid Level Type of Employment: Full Time Job Description The Contracts/Subcontracts Manager/Administrator establi...
A3T’s Public Key Infrastructure (PKI) Application Administrator (CAA) supports our team in execution of application support, security and administration to a federal government agency and its mission partners. Job duties: Add/Remove/Mod...
The Configuration Manager is responsible for establishing, maintaining, and controlling the configuration management process for IT systems and services. This role ensures that all IT assets, baselines, and configuration items (CIs) are acc...
The Help Desk Manager is a key leadership role responsible for managing and directing all IT Help Desk operations for the organization. This position ensures the efficient handling of IT service requests across Tier 1, Tier 2, and escalatio...
The Senior Virtualization Administrator is responsible for the management, optimization, and evolution of the agency’s enterprise virtualized infrastructure. This role ensures high availability, performance, and security across on-premises ...
The Virtualization Administrator II is responsible for managing and maintaining the agency’s virtualized IT infrastructure across on-premises and cloud environments. This role ensures the stability, performance, and security of VMware, Hype...
The Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria, VA) and regional offices (Austin, TX;Tempe, AZ). Tier 2 Agents handle escalated incidents from Tier 1, resolve hardware/softw...
The ServiceNow Administrator is responsible for the configuration, maintenance, and daily operation of the agency’s ServiceNow IT Service Management (ITSM) platform. This role ensures that ServiceNow effectively supports the agency’s help d...
The Senior Firewall Administrator is responsible for the design, configuration, administration, monitoring, and troubleshooting of the agency’s enterprise firewall and network security infrastructure. This role ensures that the network peri...
The Technical Writer supports IT Operations by creating, maintaining, and managing technical documentation for help desk, infrastructure, and enterprise IT systems. This role ensures that documentation and knowledge resources are accurate, ...