Interact with clients to understand complex business requirements · Create functional requirement and design for customizations · Document existing process flows and develop future process flows · Develop wireframes · Develop user stori...
6 yrs installing and configuring system hardware/software in an enterprise environment 6 yrs installing operating system Required (OS) patches and upgrades Expertise in supporting desktop operating systems (Windows 10 Mac OSX 10.10.X) M...
Experience in IT support roles in a Microsoft environment troubleshooting PC and LAN related issues.. Experience as a Business Analyst working with users to define requirements and build out user stories and use cases for an enterprise sys...
CONTRACT JOB DESCRIPTION Responsibilities: Provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel reques...
Job Description: Short Description: Client helps is looking to add to its DCPS Technical Support. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite ...
Responsibilities: Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps. Su...
Job Description: Short Description: 6 years of experience. Installs and configures computer devices such as Windows and Apple desktop endpoints, Windows and Apple laptop endpoints, Windows and Apple Tablets and mobile phones. Onsite and w...
Job Description: Short Description: 6years of experience as a business analyst & process consultant who will support the development of a new technology platform with related business process re-engineering effort. The following tools: Vi...
Role : Deskside Support Specialist Client : DC Government Location : Washignton DC (onsite) Job Description: CCompTIA A+ or equivalent or higher Resolve technical issues and closing out assigned. Service/Incidents requests within th...
ole : Helpdesk Specialist Client : DC Government Location : Washignton DC (onsite) Job Description: Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere t...