support the NYRR Runner Services team. Optimize customer service Tool Stacks (Salesforce, Aircall, haku) and work closely...
familiarity with Front, Iterable, Duda, and Aircall to support connected partner and communication workflows. Qualifications 3...
, Aircall), and internal portals/custom apps, including access controls, licensing, and daily incident management to ensure...
Management systems (e.g. Salesforce Service Cloud, Zendesk, Intercom) and integrated CTI (e.g. Zoom Contact Center, Aircall), WFM...
like HubSpot, AirCall, or Zendesk a strong plus) Strong working knowledge of CX KPIs, metrics, and best practices Proven ability...
, Pennsylvania, Illinois, Michigan, New Jersey, and Massachusetts Familiarity with Aircall, Zendesk, WhatsApp, Calendly...
(e.g., Dialpad, CallRail, Aircall) and ERP system integrations (e.g., NetSuite, SAP, Microsoft Dynamics), including ongoing...
preferred Skilled in Aircall, HubSpot, Salesforce, etc., or similar platforms. Strong ability to move seamlessly...
Environment: Slack, HubSpot, Notion, Aircall, Stripe, Intercom, GSuite. Mercor Environment: Zoho, Confluence, Jira, MS Teams...
Operations or Sales Operations with a focus on third-party tools. Experience in managing tools like Aircall, DocuSign, Marketo...